GLOBAL DELIVERY
At Lumicurve, we are thrilled to share our beautifully handcrafted nail creations with enthusiasts around the globe. To ensure your package arrives promptly and accurately, please double-check that your shipping address is entered correctly and includes all necessary details.
đ PROCESSING TIME
We understand your eagerness to receive your Lumi nails, and we're just as excited! We process and ship Standard orders within 48 business hours of purchase, while Priority Mail orders are dispatched within 24 hours. Orders placed on Fridays will be shipped the following Monday.
âł TRANSIT TIME
All orders are shipped via USPS within 24-48 business hours, depending on your chosen shipping method. The shipping timeline starts once your package leaves our facility. Your estimated delivery time will depend on the shipping option selected at checkout. For U.S. orders, we offer:
- Standard Shipping: 5-7 Business Days
- Priority Shipping: 2-3 Business Days
Please note that these timeframes are estimates provided by USPS and are not guaranteed.
đŠ TRACKING
Stay updated on your package’s journey! Once your order is shipped, you will receive a confirmation email with tracking details to the email address provided during checkout. This allows you to monitor your package every step of the way.
đš DELIVERY ISSUES
If you encounter issues with delivery, or if your tracking information indicates that your package was delivered but you haven't received it, first verify that the shipping address you provided is correct. If it is, contact your local post office immediately for assistance. They can help you track down your package and resolve the issue.
Your satisfaction is important to us, and we are committed to making your shopping experience as smooth as possible. If you have any concerns, don’t hesitate to reach out to our customer service team.